Coronavirus: Frequently Asked Questions

Hebden Royd Town Council continues to be available to support the people of Mytholmroyd, Hebden Bridge and Cragg Vale in these uncertain times and would wish you all the best of health in the coming weeks.

For advice and support on Coronavirus in Calderdale we recommend you visit Calderdale Council via their website Here you can find advice, resources and community and volunteering news to help those in need, or find out how to access support yourself.

How do I contact Hebden Royd Town Council?

As the Town Council offices will be closed for the foreseeable future, we are therefore unable to receive correspondence via post. If you wish to contact the Hebden Royd Town Council please do so via email at or call us on 01422 842181. 

You can also follow us on Facebook and Twitter.

How is Hebden Royd Town Council responding to the pandemic?

We have launched a Covid-19 Response Grant, a small grants scheme available to support local organisations working to mitigate the effects of the Coronavirus outbreak on the most vulnerable in our community. To apply visit:

Where can I find accurate information on the pandemic?

For the latest information from the Government and to sign up for alerts, visit: (GOV.UK)

There is advice on visiting elderly relatives, moving house and when you are allowed to go out. Please visit: Coronavirus outbreak FAQs: what you can and can't do (GOV.UK)
For the latest health advice from the NHS, visit: Advice for everyone (NHS).

I'm in need of additional support, who do I contact?

If you are on your own or vulnerable and can't get support from family and friends, don't struggle at home. For support contact the Calderdale Council volunteer hub on 01422 392890. Please note this number is not for general information about coronavirus.

If you can access the internet you can request help here.

How can I volunteer in Hebden Royd?

As part of a ten-point plan in response to COVID-19, Calderdale Council have set up a Virtual Volunteer Hub.It has a strategic team and a locality team that work with local groups and communities. This is to co-ordinate the response and make sure that everyone gets the support they need. Contact the hub to get advice and support, via email:

How can I support our local food banks?

For a list of food banks in Calderdale and information on donating, see:

What businesses are open and who is delivering locally?

Old People's Welfare Committee have created a list of a number of food businesses that are remaining open and offering revised hours, takeaway and/or delivery services during the Covid19 isolation:

Calderdale Council have provided a list of food services here also.

Is the Disability Access Forum still meeting?

Yes! Hebden Bridge Disability Access Forum, working group of HRTC, remains active during the Coronavirus crisis, raising issues of access to all aspects of life, including services, financial benefits, care and support, and providing information about local support to members. They continue to meet on the third Monday of each month, 2.30pm, but by video conference instead of in Hebden Bridge Town Hall.

They are also having extra drop-in chat meetings (with no agenda), also by video link, currently each Monday afternoon but we can have these at other times or days if people want them. Please phone please phone 01422 844914 or email

An audio file of Calderdale Council's public information leaflet has been created for people with visual or cognitive impairments. You can listen to the information here.

When will the cinema reopen?

We will review the cinema's re-opening date regularly, and act in line with official guidance for the safety of our customers, staff and suppliers. We will keep our customers updated via the cinema website and social media channels.

Please note the cinema's team staff are all now placed on furlough. All communications for the cinema which are urgent should be sent to Communications about the Centenary Patron and Seat Sponsorship scheme should be addressed to the Friends of the Picture House via

Added: Friday, 17 April 2020