2021 Census and Help for Hebden Royd Residents

The Census is coming. On 21 March 2021, the Office for National Statistics (ONS) will once again be calling upon the people of England and Wales to complete a census form. The census is vital to understanding the makeup of a population, as well as highlighting changes in the past decade, and helps to inform decisions such as planning policy, housing need, public transport, demand for schools and healthcare, provision of care homes, and equality legislation, to name but a few.

There will be several different ways to join in with the census and plenty of support available for those in need.

Completing the questionnaire online

If someone has access to the internet, it’s easy to fill in the census questionnaire online. At the start of March, every household will receive a pack in the post containing instructions and a unique and secure access code that allows them to login.

Completing the questionnaire on paper

If someone’s not confident online there’s no need to worry. From March, anyone can order a paper questionnaire by calling the census contact centre for free on 0800 141 2021 or by visiting the census’ online help page.

Support on hand

Whichever way someone choses to complete their questionnaire, there’s plenty of free support on hand. This includes:

  • A contact centre to offer help over the telephone
  • Accessible guidance videos with BSL, audio and subtitles
  • Large Print paper questionnaire packs
  • Braille guidance booklets and a questionnaire translation booklet
  • An NGT text relay prefix service offering text-to-speech and speech-to-text translation options
  • Easy Read information leaflets
  • Online help webpages covering important topics such as why we ask certain questions and what they mean
  • Web chat for those who prefer to communicate in writing
  • Help in local Census Support Centres (Covid-permitting)
  • Field staff visiting households to support completion (Covid-permitting)
  • A language helpline and guidance booklets providing support in around 50 languages

The online questionnaire is also compatible with most assistive technologies.

Worried about your data? Nobody can access this - not the Home Office, not DWP, not the Police. Data sets are created using amalgamated information, where individuals cannot be identified, and all data is stored in the UK.  

Please visit www.census.gov.uk for more information.

Download Census leaflet

Added: Thursday, 4 March 2021

Photos from Hebden Royd